FAQ

What is your cancellation and/or order change policy?

If it becomes necessary to cancel an order, charges are assessed that encompass the material and labor expended to the point of cancellation. Charges relative to materials that can be returned will be assessed based upon return freight and vendors return penalties. Common materials and components that can be used in a reasonable amount of time (normally, 30 days) will not be charged.

Changes in quantity or product are sometimes unavoidable. chill-n-go® will accommodate any changes as timely and cost efficiently as possible, however, charges similar to those in ‘Cancellation’ may result.

What is your cancellation and/or order change policy?

If it becomes necessary to cancel an order, charges are assessed that encompass the material and labor expended to the point of cancellation. Charges relative to materials that can be returned will be assessed based upon return freight and vendors return penalties. Common materials and components that can be used in a reasonable amount of time (normally, 30 days) will not be charged.

Changes in quantity or product are sometimes unavoidable. chill-n-go® will accommodate any changes as timely and cost efficiently as possible, however, charges similar to those in ‘Cancellation’ may result.

What is your cancellation and/or order change policy?

If it becomes necessary to cancel an order, charges are assessed that encompass the material and labor expended to the point of cancellation. Charges relative to materials that can be returned will be assessed based upon return freight and vendors return penalties. Common materials and components that can be used in a reasonable amount of time (normally, 30 days) will not be charged.

Changes in quantity or product are sometimes unavoidable. chill-n-go® will accommodate any changes as timely and cost efficiently as possible, however, charges similar to those in ‘Cancellation’ may result.

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Questions

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  • Phone : (800) 323-5013
  • Phone : (916) 631-0102
  • International: +1 916 631-0102

Plant and Office Location:

3600 Sunrise Boulevard, #2
Rancho Cordova, CA 95742

Plant Hours:

Monday through Friday
7:30 am to 4:00 pm PST